Privacy Policy

Introduction

At Gravira Casino, we understand the importance of protecting your personal data and maintaining trust with our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. We strive to be transparent about what data we collect and why, as well as how we use it to improve your experience on our platform.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to inform you about your rights regarding your personal data and how Gravira Casino handles that information in line with applicable laws. By using our services, you consent to our practices described below.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who use our website, mobile app, or any other service offered by us (collectively referred to as "Services"). When you use our Services, you agree to the terms and conditions outlined in this policy. If you do not agree with these terms, please discontinue using our Services.

Consent Clause

By accessing and using our Services, you provide your consent to the practices described in this Privacy Policy. Please note that we reserve the right to modify this policy at any time, but if significant changes are made, we will inform you of these updates through email notifications or in-app messages.

Data We Collect

We collect various types of data from our users, including:

• Personal Information: name, email address, date of birth, physical address, and other identifying details.
• Account Info: username, password, payment method information (e.g., bank account details), and any other financial or personal details you provide when opening an account with us.
• Technical Data: device information (e.g., operating system, browser type), IP address, cookies data, and similar technical data that we collect through your interactions on our platform.
• Usage Data: site activity (e.g., login history), game interactions (e.g., game played, stakes placed), and other usage patterns.

How We Use Your Data

We use the collected data for several purposes, including:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Determining eligibility for bonuses
• Responsible gambling monitoring
• Improving our Services (e.g., personalizing your experience based on usage patterns)
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies, which are small text files stored on your device by a web browser. Cookies help us identify you when you return to our site, remember your preferences, and ensure that the content is tailored to your needs. We have three types of cookies:

• Essential: These are necessary for the operation of the website (e.g., login functionality).
• Analytics: These help us understand how users interact with our platform (e.g., which pages are most visited).
• Marketing: These are used for targeted advertising and promotional purposes.

You can manage or disable cookies through your browser settings. However, please note that disabling essential cookies may affect the functionality of our website.

Legal Basis for Processing

We process user data under the following legal grounds:

• Contractual necessity: To provide the Services you have requested.
• Legal obligations: To comply with applicable laws and regulations.
• Legitimate interests: To improve our Services, personalize your experience, and protect our rights.
• User consent: When we ask for your explicit permission to use certain data for specific purposes.

Data Sharing and Disclosure

We may share your personal data with third-party services that help us deliver the Services, such as payment processors, gaming providers, or analytics tools. Please note that we do not sell your personal data and only disclose it when necessary and in compliance with applicable laws. We reserve the right to disclose information where required by law.

Data Storage and Retention

We store user data securely on servers located within the European Economic Area (EEA) unless explicitly stated otherwise. The retention period for personal data is determined based on our legitimate interests, legal obligations, and contractual requirements. We retain your data as long as necessary to provide the Services you've requested.

Security Measures

To protect your data from unauthorized access or misuse:

• We use SSL encryption to secure all communication between you and our servers.
• Access controls and authentication processes ensure that only authorized personnel can view or modify user data.
• Regular monitoring for potential security threats helps us detect and prevent data breaches.

Your Rights

You have the following rights regarding your personal data:

• Access, update, or delete: You can request to see, correct, or permanently remove your data from our systems.
• Withdraw consent or object to processing: If you no longer wish for us to process certain data, please let us know.
• How to contact the casino: To exercise any of these rights, please use the contact details provided in this policy.

International Data Transfers

We may transfer your personal data outside your country or the EEA to our service providers. We have taken appropriate measures to ensure that such transfers comply with applicable laws, including standard contractual clauses (SCCs).

Third-Party Services

When you interact with external links or services provided through our platform, please note that these services have their own privacy policies and are not covered by this Privacy Policy.

Policy Updates

We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify you through email notifications or in-app messages. By continuing to use our Services after an update has been announced, you acknowledge that you have read and accepted the new terms.

Thank you for your trust in us. We strive to maintain the highest standards of data protection and look forward to serving you better with every improvement made possible by the insights gathered from your interactions on our platform.